CEC Accredited · Locally Owned & Operated · Serving South East & Regional QLD · Sunshine & Gold Coast Since 2013

Service & Repairs

Solar Health Check & Repairs in Moreton Bay & the Sunshine Coast

Is your system producing what it should? Our licensed electricians test panels, inverters, isolators and switchboards, fix faults, and tell you honestly whether to repair, upgrade or add a battery.

When to book

Signs your solar needs a check

Solar faults are often silent: the system keeps running, just producing less. If any of these sound familiar, a health check will find out why.

Your bill crept up

Higher bills with no change in usage often mean the system is under-producing.

Inverter errors or no lights

A red light, an error code or a blank screen usually means part or all of the system is offline.

Low output in the app

Output well below the same season last year can point to a failed string, shading or damaged panels.

After a storm or hail

Cracked glass and micro-cracks are not always visible from the ground. Get the system tested before relying on it.

Your installer has closed

We look after orphaned systems installed by other companies, including warranty claims where possible.

Planning a battery

A health check first confirms your panels and inverter can charge a battery properly.

Solar health check

What we test

Every check is done by our own licensed electricians and ends with a written report, photos and plain-English recommendations.

  • System output compared with what it should produce for its size, roof and season
  • Thermal imaging of panels, connections and switchboard to find hot spots
  • Visual inspection of panels, frames, mounting and roof penetrations
  • Rooftop DC isolators and cabling for water entry and damage
  • Inverter diagnostics, error history and firmware
  • Switchboard, circuit protection and earthing
  • Monitoring app and Wi-Fi connection
  • Written report with photos and a fixed-price repair quote if needed

Repairs

Common faults we fix

FaultCommon causeUsual fix
Inverter offline or showing an errorFailed component, grid voltage trips, isolator faultDiagnose, repair or replace the inverter; warranty claim where possible
Rooftop isolator failureWater entry and UV damage over timeReplace with compliant isolators and sealed enclosures
Low outputFailed string, new shading, dirty or damaged panelsTest each string, replace damaged panels, re-plan the layout if needed
Storm or hail damageCracked glass, micro-cracks, damaged cablingSafe shutdown, written assessment for your insurer, repair or upgrade
Safety switch or earth-fault tripsDamaged insulation, moisture in cablingInsulation testing and cable repair
Monitoring stopped workingRouter change, Wi-Fi dropout, expired accountReconnect and re-set up the monitoring app

Safety first: solar panels produce voltage whenever there is daylight, even with the system switched off at the switchboard. Never climb onto the roof or touch damaged panels or cabling. Follow the shutdown label next to your inverter and call a licensed electrician.

After the check

Repair, upgrade or add a battery?

We tell you honestly which option makes sense for your system's age and condition, not which one costs the most.

Repair

Best when the system is under about 10 years old and the fault is isolated, like one inverter or isolator.

Upgrade or replace

Worth considering for older systems with several faults, or where hail has damaged panels. Solar system replacement.

Add a battery

If the solar is healthy, adding storage can cut evening bills. Add a battery to existing solar.

How it works

Book a health check in three steps

Tell us what's happening

Send your inverter brand, system age and any error codes or app screenshots.

On-site testing

A licensed electrician tests the system safely, from panels to switchboard.

Report and fixed quote

You get a written report with photos and a fixed price for any repair or upgrade.

FAQ

Health check and repair questions

How often should solar panels be checked?

We suggest a professional check every two years, and straight after any severe storm or hail, or whenever your output or bill changes without explanation.

Can you repair a system another company installed?

Yes. We service and repair systems from other installers, including orphaned systems where the original company has closed.

Do you provide reports for insurance claims?

Yes. After storm or hail damage we provide a written assessment with photos that insurers can use to assess your claim.

Which areas do you cover?

Moreton Bay and the Sunshine Coast, including Caboolture, North Lakes, Redcliffe, Caloundra, Maroochydore and the hinterland.

Book a solar health check

Tell us your inverter brand, system age and any error codes. We’ll book a licensed electrician to test the system and give you a written report and fixed-price quote.

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